Privacy Policy

Last updated: June 16, 2026

1. Who we are

Capiro, Inc. (“Capiro,” “we,” “our,” or “us”) operates capiro.ai and the Capiro government affairs platform. Our registered address is 2791 Centerboro Drive, Suite 186, Vienna, VA 22181. You can reach us at legal@capiro.ai.

2. Information we collect

Information you provide directly. When you request a demo, create an account, or contact us, we collect your name, work email address, firm or organization name, job title, and any other information you choose to provide.

Information collected automatically. When you visit our website or use our platform, we may collect IP address, browser type and version, pages visited, time and date of visits, referring URLs, and other diagnostic data.

Information from integrations. If you connect third-party services (such as email, calendar, or CRM tools) to the Capiro platform, we collect data from those services only as necessary to provide the integration functionality you have enabled. You control which integrations are active.

Client and matter data. Data you enter into the Capiro platform regarding your clients, programs, submissions, and engagements is your data. We process it solely to provide the platform services and do not use it to train shared models or share it with other organizations.

3. How we use your information

We use the information we collect to:

  • Provide, operate, and improve the Capiro platform and website
  • Process and respond to demo requests and inquiries
  • Send transactional communications related to your account
  • Send product updates and marketing communications where you have opted in or where permitted by applicable law
  • Monitor and analyze usage patterns to improve our services
  • Comply with legal obligations
  • Protect the security and integrity of our platform

We do not sell your personal information to third parties. We do not use your client matter data to train shared AI models.

4. Legal basis for processing (EEA/UK users)

If you are located in the European Economic Area or United Kingdom, our legal bases for processing your personal information are: performance of a contract (when processing is necessary to provide services you have requested), legitimate interests (to operate and improve our platform, communicate with prospects, and maintain security), consent (for marketing communications where required), and compliance with legal obligations.

5. How we share your information

We may share your information with:

  • Service providers who assist in operating our platform and business, including cloud hosting, payment processing, analytics, and customer communication tools. These providers process data only on our behalf and under our instructions.
  • Professional advisors including lawyers and accountants, where necessary and under confidentiality obligations.
  • Law enforcement or regulators where required by applicable law, court order, or governmental authority.
  • Business successors in the event of a merger, acquisition, or sale of assets, in which case we will provide notice before your information is transferred and becomes subject to a different privacy policy.

6. Data retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

7. Security

We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, role-based access controls, multi-tenant data isolation, and audit logging. No method of transmission or storage is completely secure. If you believe your information has been compromised, please contact us immediately at legal@capiro.ai.

8. Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information; object to or restrict certain processing; receive your data in a portable format; and withdraw consent where processing is based on consent. To exercise any of these rights, contact us at legal@capiro.ai. We will respond within the timeframe required by applicable law.

9. Cookies and tracking

We use cookies and similar tracking technologies to operate our website and platform, remember your preferences, and analyze how our services are used. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.

10. Children’s privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact us

Capiro, Inc.
2791 Centerboro Drive, Suite 186, Vienna, VA 22181
legal@capiro.ai