Account access
Sign-in and access issues
Tell us whether the issue is in Capiro or Meri and describe the step where access stopped. Never send a password, one-time code, API key, or access token.
Support
How can we help?
Get support for Capiro and Meri. Choose the category that best matches what you need, then email our support contact.
Email info@capiro.aiWhat do you need help with?
A short description of where you got stuck helps us understand your request. Please leave sensitive or confidential information out of your email.
App issues
Something is not working
Include your device or browser, the app version when available, and the steps that led to the issue. Do not include client, meeting, prompt, attachment, or other confidential content.
Privacy and data
Questions about your information
Read the Capiro Privacy Policy for information about our practices. Email us and identify your message as a privacy or data request.
Contact
Contact Capiro support
Use one email thread for follow-up and keep customer or confidential content out of your message.